The SA Group

LEGAL NOTICE, DISCLAIMER, AND TERMS OF USE

Access to and use of this World Wide Web site ('The SA Group site') is provided subject to these terms and conditions. PLEASE READ THESE TERMS CAREFULLY AS USE OF THIS SITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS.

USE OF MATERIAL ON THE SA GROUP SITE

The information, artwork, text, video, audio, or pictures (collectively, 'Materials') contained on The SA Group site are protected by copyright laws. You may only access and use the Materials for personal or educational purposes. You may not modify or use the Materials for any other purpose without express written consent of The SA Group. Except as provided below, you may not reproduce, republish, post, transmit or distribute any Materials on The SA Group site.

You may print Materials on The SA Group site for personal or educational purposes only, and you must include any copyright notice originally included with the Materials in all copies.

Any computer software downloadable or otherwise available from The SA Group site is licensed subject to the terms of the applicable license agreement. Any services purchased or otherwise made available from The SA Group site are licensed under the terms of the applicable terms of service agreement.

The Materials included on The SA Group site have been compiled by The SA Group from a variety of sources, and are subject to change without notice.

All media files on The SA Group site are protected by copyright laws. You may not, under any circumstances, reproduce, record, publish, publicly exhibit, or distribute any media files made available for playback on The SA Group site without Our express written consent. You should not attempt to 'pass-off' any of Our content as your own work.

DISCLAIMER OF WARRANTY

The services, information or data (collectively, 'Information') made available at The SA Group site are provided 'AS IS', without warranties of any kind. The SA Group expressly disclaims any representations and warranties, including without limitation, the implied warranties of merchantability and fitness for a particular purpose. The SA Group shall have absolutely no liability in connection with the services including without limitation, any liability for damage to your computer hardware, data, information, Materials and business resulting from the Information or the lack of information available on The SA Group site. The SA Group shall have no liability for:

Any loss or injury caused, in whole or in part, by its actions, omissions, or negligence, or for contingencies beyond its control, in procuring, compiling, or delivering the Information;
Any errors, omissions, or inaccuracies in the Information regardless of how caused, or delays or interruptions in delivery of the Information; or
Any decision made or action taken or not taken in reliance upon the Information furnished hereunder.

The SA Group makes no warranty, representation or guaranty as to the content, sequence, accuracy, timeliness or completeness of the Information or that the Information may be relied upon for any reason. The SA Group makes no warranty, representation or guaranty that the Information will be uninterrupted or error free or that any defects can be corrected. For purposes of this section, 'The SA Group' shall include The SA Group, Sales Academy Limited, Successtech Limited and their divisions, subsidiaries, successors, parent companies, and their employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.

LIMITATION OF LIABILITY

Under no circumstances shall The SA Group be liable for any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of, or reliance on, the Information, or from the use of the Internet generally.

For purposes of this section, 'The SA Group' shall include The SA Group, Sales Academy Limited, Successtech Limited and its divisions, subsidiaries, successors, parent companies, and their employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.

COPYRIGHT, PATENT AND TRADEMARK NOTICES

THE SA GROUP, PRIVACY POLICY

This document was last updated 14th May 2007.

The SA Group are committed to protecting the privacy of your personal information. This Privacy Policy explains how The SA Group collects and utilizes your personal information when you use our products and services.

WHY DO WE COLLECT PERSONAL INFORMATION?

The SA Group collects personal information to deliver effective service and to improve the manner by which we operate and offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed. We will never rent or sell any of the personally-identifiable information we collect from you to third parties, and will not share your personally identifiable information with third parties without your consent, unless such sharing is necessary for the purposes set forth in this Privacy Policy.

WHAT PERSONAL INFORMATION DO WE COLLECT?

In order to access some of our products and services including free online diagnostics we may request some information about you and your company. Information gathered during access to particular products and services, may differ based on the nature of the product or service. Information that you provide when accessing the products or services, may include: name and email address; billing information; information concerning location information (such as zip code or postal code and country); the IP Internet (IP) address and URL of the Website that sent you to the The SA Groupsite; demographic information provided by you (such as language, gender and age, and, if applicable, content preferences and personalization information); and whether you logged into or out of an SA Group service, or changed your password or billing information.

We will not sell, rent or otherwise distribute your personally identifiable information to third parties without your consent, except as set forth below.

HOW DO WE KEEP YOUR PERSONAL INFORMATION SECURE?

The SA Group understands that it is a privilege to have you as a customer and is committed to protecting your personal information. We use the following controls to protect your personal information:

Use of security controls to restrict access to databases housing personally identifying information;

Use of encryption for sensitive personal information, such as credit card numbers and user names;

Restrict employee access to databases containing personal information and impose confidentiality requirements upon employees who do; and

Bind subcontractors with contractual, technical and organizational measures to protect your personal information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

The SA Group uses your personal information to:

Deliver to you our products and services, and communicate with you concerning customer service issues. This may include verifying authorization of credit card usage before any purchase of premium content or services (e.g., for the purposes of access to a free trial);

Verify access rights to premium content or other access-restricted services and software, including for the purpose of supporting digital rights management software;

Improve our software and services by providing personalized content recommendations, language and location customization, and/or personalized help and instructions;

Determine if you meet the minimum system requirements to use our products, and provide information concerning compatibility and interoperability to you;

Ask you to participate in surveys about products, services, news and events;

Offer you product upgrades, content, and services for you to purchase;

Provide you with content, services, instructions, and a more personalized experience based on personal information, such as your language preferences, zip/postal code, country locations, and any content or other preferences you provide;

Provide you with news, free newsletters, updates, targeted advertising, promotions, and special offers; and

Better understand how our products are used, including Web traffic patterns and what types of content are most popular with users of our products and services.

WHEN AND HOW DO WE SHARE YOUR INFORMATION WITH THIRD PARTIES?

The SA Group does not use your personal information for purposes incompatible with those listed above. The SA Group does not sell, rent, or share your personal information to a third party unless you consent to provide such information to a third party partner or content service.

In some cases, access to certain products and services, such as content subscription products or products distributed by third parties, may require the provision of personal information to a third party, such as a content provider or distributor. In such cases, this will be stated during the registration process, in the terms of use, through the distribution process, or in a similar manner. The third party’s use of such information is governed by that party’s privacy policy, and The SA Group site use is governed by this privacy policy. Please visit the privacy policy of the content partner to make sure you understand how they use the personal information you provide to them. If you do not wish for such a transfer to take place, you should not register for the applicable product or service. Additionally, The SA Group may be required to provide specific access and usage information to certain content providers and rights holders as a condition of content licensing and royalties. In such cases, The SA Group may provide content usage, access, demographic and other information without your personally identifiable information (your name, billing information, email address) to the content provider.

The SA Group may disclose relevant information about our customers to our contractors (e.g. a customer service contractor or a credit card clearing service) in order for them to provide specific services for The SA Group site, and to better serve our customers. The SA Group site contractors are bound by strict contractual requirements to keep all personal information they process strictly confidential and to use such information solely on behalf of The SA Group.

Also, The SA Group may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The SA Group; (b) protect and defend the rights or property of The SA Group and its products; or (c) act in urgent circumstances to protect the personal safety of users of The SA Group products or the public at large.

The SA Group Websites and products contain links to other Websites and products. The SA Group is not responsible for the privacy practices or the content of such Websites or products. Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices.

E-MAIL FROM THE SA GROUP

Registering for a product or service allows The SA Group to contact you until such a time that we receive commnunication from you stating otherwise.

USE OF COOKIES

Like other major Websites, we use cookies to provide you with a tailored experience when visiting our Websites and using our products. We sometimes use cookies to understand traffic patterns on The SA Group site and to authorise access to certain premium or trial content and product features. We treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to us.

The SA Group does not require that you accept cookies, however, some functionality on our Websites, our product purchase check-out process, and products and services may be disabled if you decline to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to revise this Privacy Policy to keep it up to date with The SA Group products, services and Web pages.

NON-UK CUSTOMER INFORMATION

The personal information practices set out in this Privacy Policy apply to all The SA Group's customers worldwide.

If you are a European resident and your data privacy complaint was not satisfactorily addressed by The SA Group, you may contact the Direct Marketing Association at:

Direct Marketing Association
DMA House
70 Margaret Street
London
W1W 8SS

Telephone: 020 7291 3388
Fax: 020 7323 4426

CONTACT US ABOUT PRIVACY

If you have any questions about the privacy aspects of our products or services or you would like to make a complaint, please contact:

The SA Group
PO Box 1723
Milton Keynes
MK17 9ZU